I bought this for my sons girlfriend for Christmas. She loves it!! Feels real and is super warm!!!

Love the item - everything was expected. It's really soft and cozy. It would be nice if the inside liner (black part) was made of fleece or an even softer material. Love the colors.

Bought this for a friend and she couldn’t be happier with it.

This COZY!!!
Really. Unless you've snuggled up in one of the Spirit Hoods you will never understand the blissful amount of cozy. This one in particular made me fall fast asleep. You don't understand. I normally do not sleep. I wish that I was kidding.

Personally, I think that whomever is in charge of shipping, adds magic to each one so that all you feel is safe and loved.
Maybe, that's the entire point of the company. To share love amongst people?

I am not young like the lovely people on your website. Not by a long shot. But between the absolutely fantastical Customer Service Department Pandicorns and the quality of the products I will forevermore be an avid fanatic.
I know exactly who to blame. And I am without any doubt, grateful for both my Dear and Darling one, and of course the Emperess of Customer Service, the incredible Ms.Tasha,for who I am so grateful for everything she has done for us.